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Customs and Logistics Coordinator (Rochester, NY or Tampa, FL)

TITLE: Customs and Logistics Coordinator
DEPARTMENT: Shared Logistics Services
REPORTS TO: Manager of Shared Logistics Services
FLSA STATUS: Exempt
EMPLOYMENT STATUS: Full-time

 

About Brothers International Food, LLC:

Brothers International Holdings, LLC. is a privately-owned food and beverage company based in New York with offices in China and Florida. The company’s Ingredients division supplies top-quality fruit and fruit juice concentrates to a number of Fortune 100 food companies. The Consumer Packaged Goods (CPG) division includes Brothers-All-Natural, the #1 Freeze-Dried Snack Brand, and also produces private label freeze-dried fruit snacks for some of the leading retailers in the US.

Position Summary:

Provide Supply Chain and Logistics support to for all Brothers International Food, LLC products. Manage the customs and compliance process to ensure the timely importation of products, including completion of Importer Security Filing (ISF), customs entry, assignment of Harmonized Tariff System (HTS) codes, and audit/payment of all associated duties, fees and port charges. Assist Shared Logistics Services team in tendering freight, tracking/expediting inbound shipments, document review and managing all exams by U.S. government agencies.

Essential Functions:

The essential functions include, but are not limited to the following:

  • Prepare and execute the submission of Customs Entries to ensure the timely release of import shipments. (7501) via Descartes ABI system.
  • Classify import items via U.S. HTS to determine the appropriate import duties based upon valuation of goods.
  • Determine whether the shipment qualifies for special or reduced tariffs.
  • Compile the necessary documentation, including cargo-control papers, customs invoices and certificates of origin/analysis, review for accuracy and forward to the proper parties.
  • Communicate with all vendors to ensure ISF information is received in a timely fashion.
  • Update shipment status and add pertinent information within Netsuite ERP, including ISF submissions. (ISF# & Date ISF was Entered) container numbers & Ocean Bill of lading, etc.
  • Handle customs correspondence post entry process and any other related clearance details/information.
  • Monitor shipments as they move through customs to ensure compliance at every stage. Report any issues, delays and customs holds to the shared logistics services group as needed to resolve issues and minimize delays and service charges.
  • Maintain knowledge on all industry rules and regulations and perform all custom duties.
  • Generate internal or external reports as required.

 

Minimum Qualifications (Knowledge, Skills and Abilities):

  • Knowledge of CBP rules and regulations, HTS and commodity classification.
  • Knowledge of Import Trade Auxiliary Communications System (ITACS) and FDA exam procedures.
  • Fluency working inside of the ACE/ABI system
  • Knowledge of INCOTERMS
  • 3+ years of experience in Customs/Trade Compliance
  • Experience in the freight forwarding industry
  • Current US Customs Broker License with no pending restrictions preferred but not required.
  • Interpersonal and communications skills
  • Critical thinking and problem-solving
  • Knowledge of various transportation modes including air freight, LCL, FCL as well as knowledge of domestic trucking and rail movements.
  • Strong analytical and conflict resolution skills.
  • Excellent written & oral communication skills.
  • General knowledge of geography and international transactions as related to the forwarding industry.
  • Detail-oriented with strong organizational skills.
  • Ability to perform/prioritize multiple tasks to meet various deadlines.
  • Self-motivated; ability to work with minimal supervision.
  • Proficiency in general office computer skills – Email, internet, Microsoft office products. ERP experience preferred.

 

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus

 

Note:

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.  Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.  To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently.  Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.  The requirements listed in this document are the minimum levels of knowledge, skills or abilities.

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Operations Coordinator (Rochester, NY or Tampa, FL)

TITLE: Operations Coordinator
DEPARTMENT: Ingredients
REPORTS TO: Operations Manager
FLSA STATUS: Non-Exempt
EMPLOYMENT STATUS: Full-time

 

About Brothers International Food, LLC:

Brothers International Holdings, LLC. is a privately-owned food and beverage company based in New York with offices in China and Florida. The company’s Ingredients division supplies top-quality fruit and fruit juice concentrates to a number of Fortune 100 food companies. The Consumer Packaged Goods (CPG) division includes Brothers-All-Natural, the #1 Freeze-Dried Snack Brand, and also produces private label freeze-dried fruit snacks for some of the leading retailers in the US.

Position Summary:

Provide Supply Chain and Logistics support to for all Brothers International Food, LLC products.

This will involve close collaboration with Suppliers, Customers, Transportation Providers, Sales, Accounting and Distribution. Plans and manages inbound and outbound transportation for both domestic and international customers and suppliers. Creates and manages purchase orders for outside suppliers. Assists in executing production planning and coordinating activities with contract manufacturers and co-packers. Completes all ERP transaction related to manufacturing and converting. This position provides key information and support regarding transportation options and inbound/outbound order status.

Essential Functions:

The essential functions include, but are not limited to the following:

  • Prepare and monitor contracts in conjunction with the sales team; Coordinate the development and implementation of contract administration plans and provide on-going oversight of contract performance and issue corrective actions when needed.
  • Facilitate timely and accurate account /orders management for various customers, via direct communication with the customers, vendors, and sales team.
  • Build strong customer relationships while supporting sales personnel in identifying customer practices and needs to resolve issues and identify process improvements. Proactively seek to understand the needs of the customers and provide the highest standards of service.
  • Monitor and track all pending orders, including entering, troubleshooting, and communicating information about scheduling, cancellations, and inactive orders.
  • Mitigate customer complaints, provide appropriate solutions and alternatives within time limits; provide follow up to ensure optimal resolution.
  • Review contracts and orders for completeness and accuracy. Acquire needed information and/or approvals prior to releasing order for shipment (i.e.: pricing discrepancies, sample and quality requirements, approval to ship close-dated cases, etc.).
  • Collaborate with Sales on contract releases and generate shipment releases & labeling, send to the supplier
  • Communicate with overseas suppliers and Shared Services Team
  • Review and approve sailing schedule, draft labels, draft commercial invoices, draft B/L, and coordinate bookings
  • File set-up and maintaining of related files and update shipment release and backlog in ERP
  • Gather ISF data to submit to Shared Services
  • Determine whether substitutions / date changes are required for order fulfillment based upon projected shortages as compared to planned production / scheduled transfers/aging inventory.
  • Manage and organize documentation requirements and compliance mandates per customer and government regulations, including IFS data.
  • Responsible for meticulous and detailed record keeping for auditing and reporting purposes.
  • Perform daily activities of the invoicing and billing functions. Assists in the tracking and necessary follow-up action for life of invoice.
  • Provide A/R with invoice management assistance to resolve short/over payments and claims; communicate issue, root cause and resolution to internal and external customers in a timely manner.
  • Manage returns, damage claims and complaints; communicate cause and resolution to affected/responsible business partners, assign action items to appropriate personnel and ensure approval is obtained.
  • Participate in team initiatives to further continuous improvement.
  • Occasional special projects as requested / Other duties as assigned by management.

 

Minimum Qualifications (Knowledge, Skills and Abilities):

  • Provide quality service to BIF internal and external customers in all assigned tasks, while always upholding BIF Values.
  • Good oral and written communication with strong emphasis on follow-up and organizational capability.
  • Experience with Microsoft Office and Outlook.
  • Familiarity with ERP systems preferred.
  • Experience with domestic transportation terms and procedures, including freight terms, documentation, claims filing, load planning and shipment tender.
  • Experience with international terms and procedures, including INCOTERMS, ISF filing, Commercial Invoices, customs clearance, and Harmonized Tariff classification.
  • Experience in Production planning/execution, including Bills of Material, scheduling, and assignment of materials.

 

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. 

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus

 

Note:

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.

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Transportation Planner (Rochester, NY or Tampa, FL)

TITLE: Transportation Planner
DEPARTMENT: Operations
REPORTS TO: Manager of Shared Logistics Services
EMPLOYMENT STATUS: Full-time

 

About Brothers International Food, LLC:

Brothers International Holdings, LLC. is a privately-owned food and beverage company based in New York with offices in China and Florida. The company’s Ingredients division supplies top-quality fruit and fruit juice concentrates to a number of Fortune 100 food companies. The Consumer Packaged Goods (CPG) division includes Brothers-All-Natural, the #1 Freeze-Dried Snack Brand, and also produces private label freeze-dried fruit snacks for some of the leading retailers in the US.

 

Position Summary:

Provide support to our Logistics Department for domestic and international shipments. This will involve close collaboration with Logistics Coordinators. Plans and manages inbound and outbound transportation for both domestic and international customers and suppliers.  This position provides key information and support regarding supply chain and inbound/outbound order status from factories to warehouses to end customers. 

 

Essential Functions:

The essential functions include, but are not limited to the following:

  • Coordinate outbound customer shipments from multiple distribution centers.
  • Interact with transportation providers (all modes) to obtain rate quotes, transit times, and to track/trace/expedite shipments as required to meet customer expectations.
  • Coordinate customer returns
  • Create, edit and manage documents such as Delivery Orders Bills of Lading, Commercial Invoices, Packing Lists, etc.
  • File set-up and maintenance for inbound Purchase Orders
  • Enter information and perform transactions in corporate ERP system
  • Provide delivery status and Proof of Delivery to Accounting and Sales as required
  • Special projects as requested by Logistics Manager and/or Logistics Coordinators
  • Learn all aspects and procedures associated with logistics & administration
  • Build and maintain strong working relationships with suppliers, customers, and third-party providers.
  • Prepare and manage the order fulfillment process in/out of our facilities; as well as keep track of inventory levels.
  • Interact with transportation providers to obtain rate quotes, transit times, and to track/trace/expedite shipments as required.
  • Make logistics arrangements to ensure on time deliveries to our customers while being cost conscience.
  • Data entry into ERP system & spreadsheets.
  • Occasional special projects as requested / Other duties as assigned by management.

 

Minimum Qualifications (Knowledge, Skills and Abilities):

  • Provide quality service to BIF internal and external customers in all assigned tasks, while upholding BIH Values at all times.
  • Good oral and written communication with strong emphasis on follow-up and organizational capability.
  • Experience with Microsoft Office and Outlook.
  • Familiarity with ERP systems preferred.
  • Experience with domestic transportation terms and procedures, including freight terms, documentation, claims filing, load planning and shipment tender.
  • Experience with international terms and procedures, including INCOTERMS, ISF filing, Commercial Invoices, customs clearance and Harmonized Tariff classification.

 

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus

 

Note:

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.

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Logistics and Supply Chain Specialist

TITLE: Logistics and Supply Chain Specialist
DEPARTMENT: Retail/CPG Operations
REPORTS TO: Operations Manager
FLSA STATUS: Non-Exempt
EMPLOYMENT STATUS: Full-time

 

About Brothers International Food, LLC:

Brothers International Holdings, LLC. is a privately-owned food and beverage company based in New York with offices in China and Florida. The company’s Ingredients division supplies top-quality fruit and fruit juice concentrates to a number of Fortune 100 food companies. The Consumer Packaged Goods (CPG) division includes Brothers-All-Natural, the #1 Freeze-Dried Snack Brand, and also produces private label freeze-dried fruit snacks for some of the leading retailers in the US.

Position Summary:

Provide Supply Chain and Logistics support to for all Brothers International Food, LLC retail products. This will involve close collaboration with Suppliers, Customers, Transportation Providers, Sales, Accounting and Distribution. Plans and manages inbound and outbound transportation for both domestic and international customers and suppliers. Creates and manages purchase orders for outside suppliers. Assists in executing production planning and coordinating activities with contract manufacturers and co-packers. Completes all ERP transaction related to manufacturing and converting. This position provides key information and support regarding transportation options and inbound/outbound order status.

Essential Functions:

The essential functions include, but are not limited to the following:

  • Coordinate outbound customer shipments from multiple distribution centers.
  • Interact with transportation providers (all modes) to obtain rate quotes, transit times, and to track/trace/expedite shipments as required to meet customer expectations.
  • Coordinate customer returns.
  • Coordinate blanket releases of raw materials and review all required documentation for international carriage.
  • Perform freight payment and audit and resolve disputed invoicing with carriers.
  • Support all claims filing by researching and gathering required information.
  • Create and edit documents such as Bills of Lading, Commercial Invoices, Packing Lists, etc.
  • File set-up and maintenance of Purchase Orders.
  • Perform all ERP transaction relating to production, co-packing and kitting operations.
  • Reconcile raw materials inventory with contract manufacturers.
  • Maintain Bills of Materials.
  • Provide delivery status and Proof of Delivery to Accounting and Sales as required.
  • Special projects as requested by Logistics Manager and/or Logistics Coordinators.

 

Minimum Qualifications (Knowledge, Skills and Abilities):

  • Provide quality service to BIFC internal and external customers in all assigned tasks, while upholding BIFC Values at all times.
  • Good oral and written communication with strong emphasis on follow-up and organizational capability.
  • Experience with Microsoft Office and Outlook.
  • Familiarity with ERP systems preferred.
  • Experience with domestic transportation terms and procedures, including freight terms, documentation, claims filing, load planning and shipment tender.
  • Experience with international terms and procedures, including INCOTERMS, ISF filing, Commercial Invoices, customs clearance and Harmonized Tariff classification.
  • Experience in Production planning/execution, including Bills of Material, scheduling, and assignment of materials.

 

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. 

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus

 

Note:

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.

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About You

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USA
Rochester, New York
+1 585 343-3007
South America
Quito, Ecuador
+ 1 585 815 1533
China
Shanghai
+1 585 343-3007