Our Response to Covid-19 Learn More

Brothers International and Dennick FruitSource Combine to Form Growing B2B Ingredients Platform. Read More

Operations & Logistics Specialist (Rochester, NY)

TITLE: Operations & Logistics Specialist
DEPARTMENT: Ingredient Division
REPORTS TO: Operations Manager- Ingredient Division


About Brothers International Food, LLC:

Brothers International Food LLC. is a privately-owned food and beverage company based in New York with offices in China and Ecuador. The company was founded in 2001 by brothers Matt and Travis Betters, whose family was involved in the processed fruit and vegetable industry for more than 65 years. In addition to supplying top-quality fruit and fruit juice concentrates to a number of Fortune 100 food companies, Brothers International is the parent company of Brothers-All-Natural, which is the #1 Freeze-Dried Snack Brand in the USA.

Position Summary:

The Operations & Logistics Specialist is a hybrid position which supports the Operations Manager by handling both administrative and logistics roles for international & domestic trade. This position requires meticulous attention to detail, as well as the ability to multi-task and work seamlessly as a team in a very fast-paced environment. It also requires the ability to learn and grasp new concepts quickly and efficiently.  This person must be highly ambitious with a strong drive to succeed & be a part of an exceptional team.

Essential Functions:

The essential functions include, but are not limited to the following:

  • Learn all aspects and procedures associated with operations & logistics of the Ingredient Division & assist where required by management.
  • Support the Operations Manager & logistics team to ensure that daily tasks across platforms (International & Domestic) are being handled as efficiently as possible. The Specialist should be able to take charge in unpredictable circumstances & be able to be a lead point of contact for the team to assist with immediate problem resolution as issues arise. 
  • Must have a strong focus on reviewing supply chain documentation for complete accuracy for submission to U.S. Customs, as well as be highly organized to keep all necessary shipment records within compliance standards. 
  • Will be required to have a good understanding of HTS codes & duty rates for import purposes, as well as being able to review all supply chain bills for accuracy, allocate cost breakdowns & approve/dispute payments to vendors.
  • Must possess very good mathematical skills & be able to easily convert between units of measure and calculate subsequent pricing. 
  • Interact with transportation providers to obtain rate quotes, transit times, and to tender out & trace shipments
  • Support sales team with domestic order placement & fulfillment, as well as managing inventory levels at third-party warehouse locations.
  • Provide a high level of customer service to our clients on the status of their orders & other various requests.
  • Explore ways to streamline existing operational procedures & work towards implementing changes that will have a positive impact on the company.
  • Data entry into ERP system & spreadsheets which will require strong focus.
  • Other duties & projects, as assigned.
  • Build & maintain strong working relationships across the supply chain by liaising with suppliers, customers & third-party providers.

Minimum Qualifications (Knowledge, Skills and Abilities:

  • 5 years of transportation experience required.
  • Experience in International trade is preferred.
  •  Associates Degree required; Bachelor’s Degree preferred.
  • Excellent computer skills including all MS Office applications (Word, Excel, Outlook, and PowerPoint) required.
  • Self-motivated, with high energy and an engaging level of enthusiasm.
  • Exceptional verbal communication and presentation skills.
  • Must be efficient with strong attention to detail.
  • Must have strong, customer support orientation, a professional demeanor, and the ability to maintain confidential information.
  • Must have strong skills in organization and planning, demonstrated ability to work independently, and exercise sound judgment and problem solving.
  • Excellent ability to multi-task and prioritize in a busy, fast-paced environment.
  • Ability to speak a second language is preferred.

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.


This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.


Rochester, New York
+1 585 343-3007
South America
Quito, Ecuador
+ 1 585 815 1533
+1 585 343-3007