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Customs and Logistics Coordinator (Rochester, NY or Tampa, FL)

TITLE: Customs and Logistics Coordinator
DEPARTMENT: Shared Logistics Services
REPORTS TO: Manager of Shared Logistics Services


About Brothers International Food, LLC:

Brothers International Holdings, LLC. is a privately-owned food and beverage company based in New York with offices in China and Florida. The company’s Ingredients division supplies top-quality fruit and fruit juice concentrates to a number of Fortune 100 food companies. The Consumer Packaged Goods (CPG) division includes Brothers-All-Natural, the #1 Freeze-Dried Snack Brand, and also produces private label freeze-dried fruit snacks for some of the leading retailers in the US.

Position Summary:

Provide Supply Chain and Logistics support to for all Brothers International Food, LLC products. Manage the customs and compliance process to ensure the timely importation of products, including completion of Importer Security Filing (ISF), customs entry, assignment of Harmonized Tariff System (HTS) codes, and audit/payment of all associated duties, fees and port charges. Assist Shared Logistics Services team in tendering freight, tracking/expediting inbound shipments, document review and managing all exams by U.S. government agencies.

Essential Functions:

The essential functions include, but are not limited to the following:

  • Prepare and execute the submission of Customs Entries to ensure the timely release of import shipments. (7501) via Descartes ABI system.
  • Classify import items via U.S. HTS to determine the appropriate import duties based upon valuation of goods.
  • Determine whether the shipment qualifies for special or reduced tariffs.
  • Compile the necessary documentation, including cargo-control papers, customs invoices and certificates of origin/analysis, review for accuracy and forward to the proper parties.
  • Communicate with all vendors to ensure ISF information is received in a timely fashion.
  • Update shipment status and add pertinent information within Netsuite ERP, including ISF submissions. (ISF# & Date ISF was Entered) container numbers & Ocean Bill of lading, etc.
  • Handle customs correspondence post entry process and any other related clearance details/information.
  • Monitor shipments as they move through customs to ensure compliance at every stage. Report any issues, delays and customs holds to the shared logistics services group as needed to resolve issues and minimize delays and service charges.
  • Maintain knowledge on all industry rules and regulations and perform all custom duties.
  • Generate internal or external reports as required.


Minimum Qualifications (Knowledge, Skills and Abilities):

  • Knowledge of CBP rules and regulations, HTS and commodity classification.
  • Knowledge of Import Trade Auxiliary Communications System (ITACS) and FDA exam procedures.
  • Fluency working inside of the ACE/ABI system
  • Knowledge of INCOTERMS
  • 3+ years of experience in Customs/Trade Compliance
  • Experience in the freight forwarding industry
  • Current US Customs Broker License with no pending restrictions preferred but not required.
  • Interpersonal and communications skills
  • Critical thinking and problem-solving
  • Knowledge of various transportation modes including air freight, LCL, FCL as well as knowledge of domestic trucking and rail movements.
  • Strong analytical and conflict resolution skills.
  • Excellent written & oral communication skills.
  • General knowledge of geography and international transactions as related to the forwarding industry.
  • Detail-oriented with strong organizational skills.
  • Ability to perform/prioritize multiple tasks to meet various deadlines.
  • Self-motivated; ability to work with minimal supervision.
  • Proficiency in general office computer skills – Email, internet, Microsoft office products. ERP experience preferred.


Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus



This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.  Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.  To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently.  Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.  The requirements listed in this document are the minimum levels of knowledge, skills or abilities.

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Rochester, New York
+1 585 343-3007
South America
Quito, Ecuador
+ 1 585 815 1533
+1 585 343-3007