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Logistics Assistant- Ingredients Division

About Brothers International Food Corporation:

Brothers International Food Corp. is a privately-owned food and beverage company based in Rochester, New York with offices in North Carolina, China and Ecuador. The company was founded in 2001 by brothers Matt and Travis Betters, whose family was involved in the processed fruit and vegetable industry for more than 65 years. In addition to supplying top-quality fruit and fruit juice concentrates to Fortune 100 food companies, Brothers International is the parent company of Brothers-All-Natural, which is the #1 Freeze-Dried Snack Brand in the USA.

Position Summary:

The Administrative/Logistics Assistant is a hybrid position which supports the Operations Manager by handling both administrative and logistics roles for international & domestic trade.  This position requires very strong attention to detail, as well as the ability to multi-task and work seamlessly as a team in a fast-paced environment.  It also requires the ability to learn and grasp new concepts quickly and efficiently.

Essential Functions:

The essential functions include, but are not limited to the following:

  • Learn all aspects and procedures associated with administration & logistics of the Ingredient Division & assist where required.
  • Assist Operations Manager & logistics team of the Ingredient Division with daily activities, such as tracking shipments, filing, maintaining records & keeping them properly organized, handling/creating documents, processing bills for payment & coordinating/carrying out logistical plans for international & domestic orders.
    • Interact with transportation providers to obtain rate quotes, transit times, and to trace shipments.
  • Build & maintain strong working relationships across the supply chain by liaising with suppliers, customers & third-party providers.
  • Provide a high level of customer service to our clients on the status of their orders & other various requests.
  • Data entry into ERP system & spreadsheets.
  • Other duties & projects, as assigned.

Minimum Qualifications (Knowledge, Skills and Abilities)

  • 1-3 years of logistics experience required.
  • Experience in International trade is preferred.
  • Associates Degree required; Bachelor’s Degree preferred.
  • Excellent computer skills including all MS Office applications (Word, Excel, Outlook, and PowerPoint) required.
  • Self-motivated, with high energy and an engaging level of enthusiasm.
  • Exceptional verbal communication and presentation skills.
  • Must be efficient with strong attention to detail.
  • Must have strong, customer support orientation, a professional demeanor, and the ability to maintain confidential information.
  • Must have strong skills in organization and planning, demonstrated ability to work independently, and exercise sound judgment and problem solving.
  • Excellent ability to multi-task and prioritize in a busy, fast-paced environment.
  • Ability to speak a second language is preferred.

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.


This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.  Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.  To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently.  Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.  The requirements listed in this document are the minimum levels of knowledge, skills or abilities.